Business types

WhatsApp Business menus that fit your type of business

A repair shop does not need a catalog menu, and a clinic does not need a shopping cart. When you sign up, pick your business type, and the kitasapa dashboard sets up the matching menus, menu names, sample replies, and templates. Every plan gets every feature; only the layout changes.

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Guides by business type

Learn more for your business

The usual problems, the menus we set up, sample chats, and templates you can copy.

WhatsApp for phone credit wholesalers (server pulsa)Reseller login OTP codes through the official API, transaction complaints become tickets, outage notices by broadcast.WhatsApp for phone credit shops (konter pulsa)Price lists answered automatically, credit and electricity token sales recorded, receipts sent with buttons.WhatsApp for clinicsPatient sign-up by chat, queue numbers, appointment reminders the day before. Administrative data only.WhatsApp for online storesBuyer chats answered as a team, automatic catalog, order receipts, promos only to people who opted in.WhatsApp for food businessesToday's menu with portions left, orders and boxed meals (nasi kotak) from chat, ready-for-pickup notices with buttons.WhatsApp for laundry & repairsLaundry or repair tickets from chat, updates at each stage, pickup reminders with buttons.WhatsApp for auto repair shops (bengkel)Service bookings with a reminder the day before, step-by-step work orders, cost approval by button, regular service reminders.WhatsApp for salons & barbershopsAppointments without double bookings, reminders the day before with Coming or Reschedule buttons, automatic service list.WhatsApp for boarding houses & rentals (kos)Monthly rent reminders, mark as paid, tenant announcements, and recorded maintenance requests.WhatsApp for neighborhood internet providers (RT/RW net)Outage reports become numbered tickets, report status updates, outage and maintenance notices by broadcast.

Other business types

Also available for these businesses

Their own pages are coming. Meanwhile, open the demo and pick the business type there.

Lodging · hotels, guest houses, homestays, villas
Housing · housing estates, land plots, shophouses, property agents
Schools · kindergartens, private schools, Islamic boarding schools (pesantren), tutoring centers
Shipping · local couriers, cargo, agents and drop points

Your business is not on the list? Pick Other when you sign up, then turn on the menus you need from the dashboard, or ask us on WhatsApp first.

How it works

One dashboard, different layouts

Your business type decides which menus are on and what they are called. At a clinic, Appointments becomes Checkup schedule and Tickets becomes Queue & questions. For a phone credit wholesaler, Price list becomes Reseller price list and Tickets becomes Transaction complaints. In a store, Price list becomes Catalog.

You can turn off menus you do not need and rename them. You can also change your business type at any time; data from earlier menus is not deleted, only hidden. Chats, contacts, templates, number quality, and your team are there for every business type.

The subscription price is the same for every type: Lite $10, Pro $15, and Promax $25 per month, with a 5-day free trial starting when your WhatsApp is connected. Message fees are billed by Meta directly to the card on your account, at Meta's official rates for the recipient's country. See pricing details.

Find the menus that fit your business.

Try the sample dashboard without signing up, then connect your business number when you are ready.

Connect your business number Try the demo

Not sure yet? Ask us on WhatsApp first, answered during business hours (Indonesian time).